Akamai Retail Consumer Goods CDN Services

Online Retail Solutions for the Most Sophisticated and Demanding Shoppers

Shoppers’ loyalty is changing as online behaviors and demands change

2020欧洲杯在线平台 Today’s online shoppers expect a personalized experience, which is changing the whole concept of loyalty programs. ​Loyalty is now becoming less about the transaction and more about the experience. Many of the world’s major retailers are rethinking how loyalty is recognized, offering greater flexibility in redemption and increasing personalization, all while ensuring the security of their customers’ data. So how can you prepare your website for peak holiday season and provide the rich, secure, and seamless shopping experiences that consumers demand without slowdowns?

Learn how Akamai solutions can help top retail brands to deliver a secure customer experience at scale.

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Online Retail Loyalty Video
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Akamai is Trusted by the Top 9 Global Online Retailers

Protecting customer data while enhancing customer experience at scale

The Akamai Intelligent Edge Platform is designed to enable retailers to conduct business globally while managing the complexity of peak online demand, keeping website and application performance high, and scaling instantly to meet peak seasonal web traffic.

2020欧洲杯在线平台 Akamai Identity Cloud can help you build unified, data-rich customer profiles that deliver powerful insights to help you understand your customers better and provide personalized low-friction customer experiences on websites, mobile apps, or connected devices — all while keeping your customers’ personal data secure and in compliance with data protection regulations.

Akamai has spent years delivering and developing industry-leading solutions to help solve these problems, protecting sensitive PII, millions of transactions, API calls, and websites for major online retailers.

"The most important thing for us is our customer and protecting our customer data and our customer experience … Akamai is one of the best technology infrastructure companies that can help us." — Herman Widjaja, Senior VP, Tokopedia

Additional Resources

  • Brief: Five Keys to a Successful Online Retail Loyalty Program

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  • 2020欧洲杯在线平台 Reference Architecture: Online Retail Loyalty

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  • White Paper: Protecting Personal Data While Enhancing Customer Engagement

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  • 2020欧洲杯在线平台 Article: How to Protect Data Privacy and Build Customer Trust in the Digital World

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  • Video: “How Bots Impact Retail and eCommerce”

    Watch the Video
  • 2020欧洲杯在线平台 Webinar: Internet Retailing and Akamai present “Protecting Personal Data While Enhancing Customer Engagement”

    View the Webinar
  • Article: “Online Shopping Isn’t Going Away Any Time Soon. Are You Prepared?”

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  • 2020欧洲杯在线平台 Article: Customer Loyalty Starts With Getting The Retail Website Right

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  • White Paper: Scaling Identity Management to Ensure Customer Loyalty Program Success:
    Four Case Studies

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  • Solution Brief: Omnichannel Retail Identity Management Solutions

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  • 2020欧洲杯在线平台 Solution Brief: Consumer Brands Identity Management Solutions

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  • Infographic: Shoppers Took Christmas Day Off But Threat Actors Didn’t

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  • Infographic: Peak Traffic Can Come From Anywhere, At Any Time: Are You Prepared?

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  • Infographic: Cyber Monday mobile shoppers surpassed desktop users for the first time

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  • Infographic: Black Friday Performance and Security Global Statistics

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  • Blog post: Singles’ Day 2019 Performance and Security Facts

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  • Infographic: Diwali 2019 Performance and Security Facts

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